Terms & Conditions

Effective Date: 01-09-2025
Last Updated: 01-09-2025

Welcome to Aerial Measures. By accessing or using our website https://aerialmeasures.com and our services, you (“Customer,” “you,” or “your”) agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Services

  • Aerial Measures provides measurement reports for roofs, walls, pavements, and other property features using aerial imagery and related data sources.

  • Reports are prepared based on available data and imagery at the time of order. Accuracy may vary depending on image quality and environmental conditions.

  • We continuously strive for high accuracy but do not guarantee 100% precision in every report.

2. Orders & Payments

  • Orders can be placed through our website using the order form and checkout system.

  • Pricing is displayed on our website and may vary depending on the type of report, delivery speed, and add-on features (PDF, ESX, etc.).

  • Payments must be made in full at the time of order. We accept online payments through secure third-party gateways.

  • Orders will not be processed until payment is successfully received.

3. Delivery of Reports

  • Standard and express delivery timelines are available at checkout.

  • Reports will be delivered via email or made available through your customer account dashboard.

  • Delivery times are estimates and may vary depending on workload, technical issues, or unforeseen circumstances.

4. Cancellations & Refunds

  • Once an order has been placed and processing has begun, cancellations are not guaranteed.

  • Refunds may only be issued if:

    • The order cannot be completed due to technical limitations, or

    • A duplicate order was placed in error.

  • All refund requests must be made within 7 days of the order date.

  • Partial refunds may be issued at our discretion if only part of the order was completed.

5. Accuracy & Liability

  • While our reports are prepared with care and accuracy, they are based on available aerial imagery and may not reflect real-time physical conditions.

  • Reports are intended as informational tools to assist with planning and estimations. They should not replace physical inspections when required.

  • Aerial Measures is not liable for damages, losses, or claims arising from the use of our reports. Customers are responsible for verifying suitability before relying on the data.

6. Intellectual Property

  • All content, reports, data, and materials on this website are the property of Aerial Measures.

  • Reports provided to customers are for their personal or business use only and may not be resold or redistributed without written permission.

7. Account Responsibilities

  • If you create an account, you are responsible for maintaining confidentiality of your login details.

  • You agree to provide accurate, up-to-date information and not use the site for fraudulent or unlawful purposes.

8. Limitation of Liability

To the maximum extent permitted by law, Aerial Measures shall not be liable for:

  • Any indirect, incidental, or consequential damages,

  • Any loss of profits or business, or

  • Any errors or inaccuracies in the reports.

9. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our services constitutes acceptance of the revised terms.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of [Insert Your Jurisdiction/State/Country]. Any disputes shall be subject to the exclusive jurisdiction of the courts in that location.

11. Contact Us

For questions about these Terms & Conditions, please contact us:

Aerial Measures
Email: info@aerialmeasures.com
Website: https://aerialmeasures.com